The original controller is gone or will not connect
Check whether the server is healthy and reachable, understand the local-network requirement, and get the current app from the App Store or Google Play.
Read the remote replacement guideIf your O4HD or O6HD still boots and joins your home network, Olive Remote provides a modern, private path to local control. It has been tested with physical O4HD and O6HD hardware; behavior can vary by firmware, and only functions with current evidence are exposed. If it does not boot, start with preservation-first triage before changing firmware or storage.
Available on the App Store and Google Play · No account, subscription, or cloud library · Independent project
Each route separates safe checks from actions that could put the library at risk.
Check whether the server is healthy and reachable, understand the local-network requirement, and get the current app from the App Store or Google Play.
Read the remote replacement guideClassify the display, network, and storage symptoms without immediately resetting, reinstalling, or writing to the original disk.
Follow the startup decision treeProtect the original media first, distinguish a working-server migration from failed-disk recovery, and know when to stop and call a specialist.
Open the preservation guideOlive Remote has been tested with physical O4HD and O6HD hardware. That does not establish every firmware or every function. The other HD servers and earlier Olive families are capture-needed until their exact behavior is observed. Olive ONE uses a different platform and remains separate and unverified.
The useful boundary is whether a compatible server is running and reachable on the same trusted network.
The diagnostic asks for model and device state, country, a reply address, your description, and consent. A tagged help path may also include one predefined source label. Do not enter an IP address, serial number, music-library names, or disk contents. A separate optional checkbox controls whether you receive one release email.
No. It can communicate only with a working, network-accessible server. Use the startup guide to avoid destructive first steps and decide whether hardware help is needed.
Olive Remote has been tested with O4HD and O6HD hardware. Other models are capture-needed. Olive ONE is separate and unverified, so no ONE compatibility is implied.
No. Olive Remote does not recover disks or export libraries. The preservation guide explains safer next steps for working and failed devices.
Olive Remote is available on the Apple App Store and Google Play. Install it on a device that can join the same trusted network as the Olive.
The three-step diagnostic takes about two minutes. We will use it to point you toward the relevant guide or determine whether your model can help close a compatibility gap.